6 Comments

Great post Kit! When i was a new manager in my retail days, i remember learning a lot more from associates when i was working alongside with them; setting racks and working the weekly freight. I learnt more side by side with the team than i learnt from the management training.

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Thanks! Yes, 100% - when you work alongside the team you usually learn more from them than from any kind of training.

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Anyone at my company could've written that same email about Corp Comm. Most of the memos we get are weird exercises in conditioning opinion and languaging. It's maddening.

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Doh! Why-eeee?

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So much is put on frontline workers without a thought! I just hope the people who need to read this are doing so.

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Yes, exactly.

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