omg I cheered when I read this. I'm making it required reading for every one of our product managers at Zipline because the DM ROLE IS SO BROKEN and everybody forgets this. there's virtually no ladder up to it, running 10+ stores is VERY different than running 1... so then you get a bunch of DMs who are wholly unprepared and end up being incredibly ineffective .. AND home office leadership has zero clue how to hold them accountable or what good looks like. MAN! It gets me FIRED UP! LOL. Thanks for the post. :)
It would cost them so LITTLE and help s MUCH to put that position back in place. And you are right. It will never happen if we don't keep talking about it and bringing it up.
Your articles are so accurate and spot on. I spent 25 years in retail with 23 in management. I lived this. I became a store manager with the intent of growing into the next position but it became life consuming and the path became broken. I do agree some DM's are burned out but there are others that use the position to entitle them to do as little as possible, sit in their home offices and let the stores flounder. Unfortunately, because the industry is suffering due to a lack of viable bodies it's become a catch 22 and the dead weight is not being moved out because there's no one to replace them.
omg I cheered when I read this. I'm making it required reading for every one of our product managers at Zipline because the DM ROLE IS SO BROKEN and everybody forgets this. there's virtually no ladder up to it, running 10+ stores is VERY different than running 1... so then you get a bunch of DMs who are wholly unprepared and end up being incredibly ineffective .. AND home office leadership has zero clue how to hold them accountable or what good looks like. MAN! It gets me FIRED UP! LOL. Thanks for the post. :)
It would cost them so LITTLE and help s MUCH to put that position back in place. And you are right. It will never happen if we don't keep talking about it and bringing it up.
Your articles are so accurate and spot on. I spent 25 years in retail with 23 in management. I lived this. I became a store manager with the intent of growing into the next position but it became life consuming and the path became broken. I do agree some DM's are burned out but there are others that use the position to entitle them to do as little as possible, sit in their home offices and let the stores flounder. Unfortunately, because the industry is suffering due to a lack of viable bodies it's become a catch 22 and the dead weight is not being moved out because there's no one to replace them.