Writing a note on a cup sounds like something no one asked for and no one wants. Similar to a certain airline insisting on referring to customers by their first name as they board. In an ideal world, neither would've survived the first brainstorming session.
So incredibly sad…when I worked for Starbucks in the 90’s we crafted our drinks, talked to our customers and Starbucks was considered a funky cool place to work where its partners were really partners, and the stores felt like home for both its customers and its team. Howard Shultz has the right dream but sadly the dream has been lost in the corporate world amid the push for efficiency and profit standards. No wonder my kids seek local coffee now, where the vibe is real and the service is unscripted and authentic.
What? Humans are actually better for interacting with humans? The employees have the answers to what works best? What a concept!!!! Starbucks is a bit slow on the uptick which was also the key to their early success.
My ex left during Covid and I needed a second job (even with child support), and the only place hiring was SB. I have worked a lot of jobs in my life, from fast food to retail to restaurants, but SB was by far the worst environment I have ever been in. When a small retail store needed help on the weekends I couldn't get out of there fast enough.
Writing a note on a cup sounds like something no one asked for and no one wants. Similar to a certain airline insisting on referring to customers by their first name as they board. In an ideal world, neither would've survived the first brainstorming session.
So incredibly sad…when I worked for Starbucks in the 90’s we crafted our drinks, talked to our customers and Starbucks was considered a funky cool place to work where its partners were really partners, and the stores felt like home for both its customers and its team. Howard Shultz has the right dream but sadly the dream has been lost in the corporate world amid the push for efficiency and profit standards. No wonder my kids seek local coffee now, where the vibe is real and the service is unscripted and authentic.
Such a bummer. Starbucks used to be so cool. Consistent quality too. People who LOVED coffee. Now it kinda feels like a McDonald's.
What? Humans are actually better for interacting with humans? The employees have the answers to what works best? What a concept!!!! Starbucks is a bit slow on the uptick which was also the key to their early success.
My ex left during Covid and I needed a second job (even with child support), and the only place hiring was SB. I have worked a lot of jobs in my life, from fast food to retail to restaurants, but SB was by far the worst environment I have ever been in. When a small retail store needed help on the weekends I couldn't get out of there fast enough.