Again, I so appreciate your voice, guidance and support of retail workers.
Plus I concur with your position on customer service these days and curious how corporate doesn't recognize the connection between service and revenue.
I've been dealing with payroll cuts since early last year. I manage a great team. Due to hard work & dedication, we were able to pull off fantastic sales & profits in 2023. This year we got off to a good start in 1st quarter but now the lack of staffing is taking its toll. I want to make my numbers but I'm beginning to wonder if
The payroll cuts work initially, but then they don't. We can do more with less for a short time but not for long. People need stable schedules, time off, and support on the floor. The investment will lead to sales.
Again, I so appreciate your voice, guidance and support of retail workers.
Plus I concur with your position on customer service these days and curious how corporate doesn't recognize the connection between service and revenue.
Thank you so much, Kathy. 💕
Such a succinct and perfect laying out of the problem and WHY it needs to be fixed!!!! And now I'm going to have to go look at those handbags.
Also....I could just SEE those teens being teens!! And, yes, they are the best workers if you respect them.
This is so right on - "life is a people game. Business is a people game. Focus on the people."
I've been dealing with payroll cuts since early last year. I manage a great team. Due to hard work & dedication, we were able to pull off fantastic sales & profits in 2023. This year we got off to a good start in 1st quarter but now the lack of staffing is taking its toll. I want to make my numbers but I'm beginning to wonder if
we'll make it this year.
The payroll cuts work initially, but then they don't. We can do more with less for a short time but not for long. People need stable schedules, time off, and support on the floor. The investment will lead to sales.