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This is the line for me: "Yes, we lead teams, and our job is to generate positive results for our company. But remember you're leading humans, and people are dealing with a complex personal life."

It gets exhausting constantly advocating for treating employees as complex humans. Your newsletter is a breath of fresh air!

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Thank you so much for your kind words, Adrianne.

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That's such a terrific and touching story about a leader with true empathy. And the example of a well placed "NO" is great!

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