Sitemap - 2024 - The Voice of the Frontline

Party City Goes Bankrupt: Employees Given Nothing

I Track Big Retail Shenanigans So You Don't Have to. Today We're Looking at Walmart.

Ex-Abercrombie & Fitch CEO Indicted for Sex Trafficking and Interstate Prostitution

Hey Retail, It's Time to Bring the Area Manager Back

Walmart Cuts DEI Programs. Here are 8 Small, Black-Owned Businesses to Buy From This Holiday Instead.

Want to Boost Sales? Offer Fewer Options.

Dear Retail Leaders, You're Too Good at Your Jobs

Why the Word "Escape" is Used to Describe Leaving Retail

Trump Plays Pretend - Goes to "Work" at McDonald's

Execs Hit the Sales Floor at Home Depot

Hurricane Coming? Close Your Store, For F)ck's Sake.

Is Retail Doomed by Its Own Greed?

Retailers Have Forgotten Why They Exist

Behind the Scenes at The Voice of the Frontline. What's Really Going on Around Here.

Why are Retail Consultants Discrediting Store Leaders?

Rethinking the 40-hour Workweek and the Just-in-Time Scheduling Model Retailers Love

Messy Store? Messy Leadership. Period.

Why Retail Leaders are So Damn Quick

Tired of Taking the Blame? A Retail Leader's Survival Guide

A Trilogy of Truth: Rue 21 Revealed

What a Retail Exec Learned After 2 Years on the Frontline

Are You an 'Amazombie'? How Amazon Returns Impact Retail Workers.

Retail Leaders are Drowning in a Data Swamp and Micromanagement

Dear Retail, Maybe the Problem is You

Why Gentle Monster Stores Will Make You Rethink Shopping

Ready for sticker shock? Surge Pricing is Coming to a Store Shelf Near You.

Yes, Customer Service is Dying. Retail Companies are Killing it.

Happy Birthday, Field Guide! One Year of Building Retail Dream Teams

Not Qualified? They Say Retail Isn't a Career, But I Hired Hundreds and Made Millions for Companies

Workers Unite as Culture Shifts. How Rue21's Bankruptcy Became a Rallying Cry.

The Lines at Walmart Have Us Wondering: Understaffed or Underhanded?

Rue Part 2: How Rue21's Bankruptcy Impacts Unseen Workers in a Struggling Town

Behind the Bankruptcy: Rue21 Employees Speak Out on Misconduct During Company Collapse

How Not to Treat Your Employees or the Earth: A Brandy Melville Story

Retail Leadership - Still The Most Misunderstood Occupation (Anniversary Edition)

I’m Not Really a Coach. Here’s Why You Should Join My Cohort Anyway.

If You're Not Investing in Training, You're Losing the Future

The Messages I Get From Retail Leaders Show a Struggling Industry

How Retail Leadership Roles Sharpen Mental Skills for Future Success

The Voice of the Frontline Turns One

What if You Could Text the Police? Shop Owners in New York City are Testing it.

Why Retail Leaders are Gritty AF

It's Official: Everyone Hates the Plexiglass Jails for Everyday Items.

In the '90s, The Body Shop Was Dope. This Week, They Announced the Closure of 99 Stores in the UK.

Sephora Celebrates $10 Billion in Sales. Their Frontline Teams Got a Box of Cookies.

Retail Leaders are Experts. There, I Said it.

There's a Quick, Easy Way to Unlock Your Toothpaste at the Drugstore

Your NRF Questions Answered

The Voice of the Frontline in 2024

I'm Headed to NRF. See You in NYC!

Retail Must Innovate Now and I'm Not Talking About the Tech